Privacy Policy

Southview Dental Care ("Southview Dental Care," "we," "our," or "us") is committed to protecting the privacy and security of visitors to our website and our patients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, complete forms, schedule appointments, communicate with us, or use our services.

By using our website, you consent to the practices described in this Privacy Policy.

Southview Dental Care
2704 12th St S
Moorhead, MN 56560
Phone: (218) 233-0570
Email: FrontDesk@SouthviewDentalCare.com

Website: www.southviewdentalcare.com

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Mailing address
• Date of birth
• Insurance information
• Appointment requests
• Information submitted through contact forms
• Information you provide when communicating with our office

When you become a patient or submit information related to treatment, we may collect health information necessary to provide dental services. Such information may be protected under the Health Insurance Portability and Accountability Act (HIPAA).

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of visits
• Referring website information
• Website usage statistics

This information helps us improve website performance and user experience.

We may use your information to:

• Schedule and manage appointments
• Provide dental services and treatment
• Respond to inquiries and requests
• Process payments and insurance claims
• Send appointment reminders
• Communicate regarding treatment plans
• Improve our website and services
• Comply with legal and regulatory requirements
• Maintain patient records

If you are a patient, certain information you provide may constitute Protected Health Information (PHI) under HIPAA.

Our collection, use, and disclosure of PHI is governed by applicable federal and state laws, including HIPAA. Patients may receive a separate Notice of Privacy Practices explaining how PHI is used and protected.

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze website traffic
• Remember user preferences
• Enhance user experience

You may disable cookies through your browser settings, although doing so may affect certain website functions.

We may use third-party providers to help operate our website and business, including:

• Website hosting providers
• Appointment scheduling services
• Payment processors
• Analytics providers
• Email communication services
• Customer relationship management systems

These providers may have access to information necessary to perform services on our behalf and are required to protect such information appropriately.

We may use Google Analytics or similar analytics services to understand how visitors interact with our website.

Google Analytics may collect information about website usage through cookies and similar technologies. You can learn more about Google's privacy practices through Google's Privacy Policy.

When you submit a contact form, appointment request, or other inquiry, we use the information provided to respond to your request and provide services.

Please do not submit sensitive medical information through website contact forms unless specifically instructed to do so through a secure method.

We do not sell or rent personal information.

We may share information:

• With service providers assisting our operations
• With insurance providers for claims processing
• As required by law or legal process
• To protect the rights, safety, or property of Southview Dental Care
• In connection with a business transfer, merger, or acquisition

Any sharing of Protected Health Information will comply with applicable law.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be 100% secure.

We retain information for as long as necessary to:

• Provide services
• Maintain patient records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Patient records may be retained for periods required by applicable healthcare regulations.

Our website is not directed to children under 13. We do not knowingly collect personal information from children through our website without appropriate consent.

Depending on your state of residence and applicable law, you may have rights regarding your personal information, including:

• Access to personal information
• Correction of inaccurate information
• Deletion of certain information
• Restrictions on certain processing activities
• Withdrawal of consent where applicable

To exercise these rights, please contact us using the information provided above.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external websites they visit.

We may update this Privacy Policy periodically. Any changes will be posted on this page along with an updated Effective Date.

Your continued use of the website after updates are posted constitutes acceptance of the revised Privacy Policy.

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Southview Dental Care
2704 12th St S
Moorhead, MN 56560
Phone: (218) 233-0570
Email: FrontDesk@SouthviewDentalCare.com

Website: Southview Dental Care

I can also create a HIPAA-compliant Notice of Privacy Practices (NPP), which is separate from a website privacy policy and is typically required for dental offices.